Aunger Vacation Homes Privacy Policy
Last updated March 01, 2021
Thank you for choosing to be part of our community at Aunger Rentals LLC, doing business as Aunger Vacation Homes ("Aunger Vacation Homes", "we", "us", "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regards to your personal information, please contact us at rentals@aungervacationhomes.com.
When you visit our website aungervacationhomes.com (the "Website"), use our mobile application, use our Facebook application, as the case may be (the "App") and more generally, use any of our services (the "Services", which include the Website and App), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately.
This privacy notice applies to all information collected through our Services (which, as described above, includes our Website and App), as well as any related services, sales, marketing or events.
Please read this privacy notice carefully as it will help you understand what we do with the information that we collect.
Table of Contents
- What Information Do We Collect?
- How Do We Use Your Information?
- Will Your Information Be Shared With Anyone?
- Do We Use Cookies and Other Tracking Technologies?
- Do We Use Google Maps Platform APIs?
- How Do We Handle Your Social Logins?
- What Is Our Stance on Third-Party Websites?
- How Long Do We Keep Your Information?
- How Do We Keep Your Information Safe?
- What Are Your Privacy Rights?
- Controls for Do-Not-Track Features
- Do California Residents Have Specific Privacy Rights?
- Do We Make Updates to This Notice?
- How Can You Contact Us About This Notice?
- How Can You Review, Update or Delete the Data We Collect From You?
1. What Information Do We Collect?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services (such as by posting messages in our online forums or entering competitions, contests or giveaways) or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make and the products and features you use. The personal information we collect may include the following:
- Personal Information Provided by You. We collect names; phone numbers; email addresses; mailing addresses; usernames; passwords; contact preferences; contact or authentication data; billing addresses; debit/credit card numbers; and other similar information.
- Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by Stripe. Please review Stripe’s privacy policy for more information.
- Social Media Login Data. We may provide you with the option to register with us using your existing social media account details. If you choose to register in this way, we will collect the information described in the section called “How Do We Handle Your Social Logins” below.
All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies. You can find out more about this in our Cookie Notice: rentals@aunger.com.
The information we collect includes:
- Log and Usage Data. Service-related, diagnostic, usage and performance information our servers automatically collect when you access or use our Services and which we record in log files.
- Device Data. Information about your computer, phone, tablet or other device you use to access the Services.
- Location Data. Information about your device’s location, which can be either precise or imprecise. You can opt out by refusing access or disabling Location on your device, though some features may not work.
Information collected through our App
In Short: We collect information regarding your geo-location, mobile device, push notifications, and Facebook permissions when you use our App.
- Geo-Location Information. We may request access or permission to and track location-based information from your mobile device.
- Mobile Device Data. We automatically collect device information (such as your mobile device ID, model and manufacturer), operating system and version information, system configuration information, and IP address (or proxy server).
- Push Notifications. We may request to send you push notifications regarding your account or certain features of the App. You may turn these off in your device’s settings.
- Facebook Permissions. We may access your Facebook basic account information and may request access to other permissions related to your account. Refer to Facebook’s permissions documentation for more information.
This information is primarily needed to maintain the security and operation of our App, for troubleshooting and for our internal analytics and reporting purposes.
Information collected from other sources
In Short: We may collect limited data from public databases, marketing partners, social media platforms, and other outside sources.
We may obtain information about you from other sources, such as public databases, joint marketing partners, affiliate programs, data providers, and social media platforms, to enhance our ability to provide relevant marketing, offers and services to you and update our records.
2. How Do We Use Your Information?
In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.
We use personal information collected via our Services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.
- To facilitate account creation and logon process.
- To post testimonials (with your consent).
- To request feedback.
- To enable user-to-user communications.
- To manage user accounts.
- To send administrative information to you.
- To protect our Services (for example, for fraud monitoring and prevention).
- To enforce our terms, conditions and policies.
- To respond to legal requests and prevent harm.
- To fulfill and manage your orders, payments, returns, and exchanges.
- To administer prize draws and competitions.
- To deliver and facilitate delivery of services to you.
- To respond to user inquiries/offer support to users.
- To send you marketing and promotional communications (in accordance with your preferences).
- To deliver targeted advertising and measure its effectiveness. See our Cookie Notice: rentals@aunger.com.
3. Will Your Information Be Shared With Anyone?
In Short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.
We may process or share your data that we hold based on the following legal basis:
- Consent: With your specific consent.
- Legitimate Interests: When reasonably necessary to achieve our legitimate business interests.
- Performance of a Contract: To fulfill the terms of a contract with you.
- Legal Obligations: When required to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal processes.
- Vital Interests: When necessary to investigate, prevent, or act regarding potential violations, suspected fraud, threats to safety, or as evidence in litigation.
More specifically, we may need to process your data or share your personal information in the following situations:
- Business Transfers. In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition.
- Affiliates. With our affiliates under this privacy notice.
- Business Partners. To offer you certain products, services or promotions.
- Other Users. Content you share in public areas may be viewed by all users and may be publicly available outside the Services.
- Offer Wall. Our App may display a third-party hosted “offer wall.” You may be brought to an external website and a unique identifier may be shared to prevent fraud and properly credit your account.
4. Do We Use Cookies and Other Tracking Technologies?
In Short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice: rentals@aunger.com.
5. Do We Use Google Maps Platform APIs?
In Short: Yes, we use Google Maps Platform APIs for the purpose of providing better service.
This Website or App uses Google Maps Platform APIs which are subject to Google’s Terms of Service and Privacy Policy. We obtain and store on your device ("cache") your location. You may revoke your consent anytime by contacting us at the contact details provided at the end of this document.
6. How Do We Handle Your Social Logins?
In Short: If you choose to register or log in to our services using a social media account, we may have access to certain information about you.
Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the provider but will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public. We will use the information we receive only for the purposes described in this privacy notice or as otherwise made clear to you on the relevant Services.
7. What Is Our Stance on Third-Party Websites?
In Short: We are not responsible for the safety of any information that you share with third-party providers who advertise, but are not affiliated with, our Website.
The Services may contain advertisements from third parties that are not affiliated with us and which may link to other websites, online services or mobile applications. We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this privacy notice. You should review the policies of such third parties and contact them directly to respond to your questions.
8. How Long Do We Keep Your Information?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your personal information, we will delete or anonymize it, or securely store it and isolate it from any further processing until deletion is possible.
9. How Do We Keep Your Information Safe?
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. Transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
10. What Are Your Privacy Rights?
In Short: In some regions, such as the European Economic Area, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.
Depending on your location, you may have the right to request access to and obtain a copy of your personal information, request rectification or erasure, restrict processing, and, if applicable, data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below. If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time.
If you are a resident in the European Economic Area or Switzerland and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority.
Account Information
- Log in to your account settings and update your user account.
- Contact us using the contact information provided below.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information to prevent fraud, troubleshoot problems, assist with investigations, enforce our Terms of Use and/or comply with applicable legal requirements.
Cookies and similar technologies: Most web browsers are set to accept cookies by default. You can usually choose to remove or reject cookies; this could affect certain features or services of our Services. To opt-out of interest-based advertising by advertisers on our Services, visit aboutads.info/choices. For further information, please see our Cookie Notice: rentals@aunger.com.
Opting out of email marketing: You can unsubscribe from our marketing email list at any time by using the unsubscribe link in our emails or by contacting us. We may still send service-related emails necessary for the administration and use of your account.
11. Controls for Do-Not-Track Features
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized; therefore, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.
12. Do California Residents Have Specific Privacy Rights?
In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year.
CCPA Privacy Notice
If the California definition of "resident" applies to you, we must adhere to certain rights and obligations regarding your personal information.
What categories of personal information do we collect?
We have collected the following categories of personal information in the past twelve (12) months:
- A. Identifiers: Contact details such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, IP address, email address and account name. Collected.
- B. California Customer Records: Name, contact information, education, employment, employment history and financial information. Collected.
- C. Protected classifications: Gender and date of birth. Collected.
- D. Commercial information: Transaction information, purchase history, financial details and payment information. Collected.
- E. Biometric information: Fingerprints and voiceprints. Collected.
- F. Internet or network activity: Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems and advertisements. Collected.
- G. Geolocation data: Device location. Collected.
- H. Audio, electronic, visual and similar information: Images and audio, video or call recordings created in connection with our business activities. Collected.
- I. Professional or employment-related information: Job applicant data. Not collected.
- J. Education information: Student records. Not collected.
- K. Inferences: Inferences drawn to create a profile about preferences and characteristics. Collected.
We may also collect other personal information in instances where you interact with us in-person, online, or by phone or mail in the context of receiving help through customer support, participating in surveys or contests, and facilitating the delivery of our Services.
How do we use and share your personal information?
More information about our data collection and sharing practices can be found in this privacy notice and our Cookie Notice: rentals@aunger.com.
You may contact us by email at rentals@aunger.com, by calling +1 407 550 8558, by visiting our contact page at /contactus-573941162, or by referring to the contact details at the bottom of this document.
We may disclose your personal information with our service providers pursuant to a written contract. We may use your personal information for our own business purposes, such as internal research for technological development and demonstration. We have not disclosed or sold any personal information to third parties for a business or commercial purpose in the preceding 12 months and will not sell personal information in the future belonging to website visitors, users and other consumers.
Your rights with respect to your personal data
- Right to request deletion of the data. You can ask for the deletion of your personal information, subject to certain exceptions provided by law.
- Right to be informed and access. You have a right to know the categories of personal information we collect, the purposes for which it’s used, whether we sell it, the categories shared or sold, the categories of third parties to whom it was sold or disclosed, and the business or commercial purpose.
- Right to non-discrimination. We will not discriminate against you for exercising your privacy rights.
- Verification process. We may request information to verify your identity or authority to make a request and will only use such information for verification.
- Other rights. You may object to processing, request correction or restriction, designate an authorized agent (with proof), and request to opt out from future selling of your personal information.
To exercise these rights, contact us by email at rentals@aunger.com, by calling +1 407 550 8558, by visiting /contactus-573941162, or by using the contact details below. We will act upon opt-out requests as soon as feasible, and no later than 15 days from submission.
13. Do We Make Updates to This Notice?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes, we may notify you by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently.
14. How Can You Contact Us About This Notice?
If you have questions or comments about this notice, you may email us at rentals@aunger.com or by post to:
Aunger Rentals LLC DBA Aunger Vacation Homes
7903 Canary Palm Court, Kissimmee, FL 34747
United States
15. How Can You Review, Update, or Delete the Data We Collect From You?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please email rentals@aungervacationhomes.com. We will respond to your request within 30 days.